Last updated: October 12, 2025
At Citadol Chemicals, accessible from www.citadolchemicals.com, your privacy is one of our main priorities. This Privacy Policy explains the types of information we collect, how we use it, and how we safeguard it.
1. Who We Are
Website Name: Citadol Chemicals
Website Address: https://www.citadolchemicals.com
We are a supplier of high-quality industrial adhesives, sealants, and specialty chemicals serving diverse industries across Kenya and beyond.
2. Comments
When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also known as a hash) may be sent to the Gravatar service to check if you use it. The Gravatar service’s privacy policy is available at https://automattic.com/privacy/.
After your comment is approved, your profile picture (if available) becomes visible to the public alongside your comment.
3. Media
If you upload images to our website, please avoid including embedded location data (EXIF GPS) in your images. Visitors to the website can download and extract location data from publicly available images.
4. Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, several cookies will be set up to save your login information and screen display preferences.
- Login cookies last for two days.
- Screen options cookies last for one year.
- If you select “Remember Me,” your login will persist for two weeks.
- Logging out will remove all login cookies.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.
5. Embedded Content from Other Websites
Articles or pages on our site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves in the same way as if you visited those websites directly.
These external websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interaction with that embedded content—especially if you have an account and are logged into that website.
6. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email to ensure security and verify the request.
7. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve future comments automatically.
For users who register on our website (if any), we store the personal information they provide in their user profiles. All users can:
- View, edit, or delete their personal information at any time (except their username).
- Website administrators can also view and edit this information.
8. What Rights You Have Over Your Data
If you have an account on our site or have left comments, you can request:
- An exported file of the personal data we hold about you.
- The deletion of any personal data we hold about you.
This does not include data we are obliged to keep for administrative, legal, or security purposes.
9. Where Your Data Is Sent
Visitor comments and form submissions may be checked through an automated spam detection service to prevent abuse and enhance security.
10. Contact Information
If you have any questions about this Privacy Policy, you can contact us at:
Citadol Chemicals
📧 Email: info@citadolchemicals.com
🌐 Website: www.citadolchemicals.com
📍 Location: Nairobi, Kenya
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed.