Terms and Conditions

Welcome to Citadol Chemicals!
These Terms and Conditions outline the rules and regulations for using our website, www.citadolchemicals.com.

By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms, please do not use our website.


1. About Us

Citadol Chemicals is a trusted supplier of industrial adhesives, sealants, detergents, and specialty chemicals, providing high-performance solutions for manufacturing, maintenance, and engineering applications across Kenya and beyond.

Website: www.citadolchemicals.com
Email: info@citadolchemicals.com
Location: Nairobi, Kenya


2. Use of the Website

By using our website, you agree to:

  • Access and use it only for lawful purposes.
  • Not misuse, copy, or reproduce any part of the website for commercial gain without written permission.
  • Not attempt to compromise the website’s functionality or security.

You must be at least 18 years old to use this site or have consent from a parent or guardian.


3. Intellectual Property Rights

All content, trademarks, logos, product descriptions, images, and materials on this website are the property of Citadol Chemicals or its content suppliers and are protected under applicable copyright and trademark laws.

You may:

  • View, download, and print content for personal or business reference use only.

You may not:

  • Reproduce, distribute, modify, or exploit any website material without written consent from Citadol Chemicals.

4. Product Information and Accuracy

We make every effort to ensure that product descriptions, technical data, and pricing are accurate and up to date.
However:

  • Errors may occur, and information is provided “as is” without warranty.
  • We reserve the right to correct, update, or change any information without prior notice.

Product suitability should always be confirmed by the user before application. Citadol Chemicals is not liable for damage or loss arising from improper use of products.


5. Orders and Payments (if applicable)

If our website allows online ordering:

  • Orders placed through the website are subject to availability and confirmation.
  • Payment terms, delivery times, and taxes will be clearly stated before purchase.
  • We reserve the right to refuse or cancel any order if fraudulent or incorrect information is detected.

6. External Links and Third-Party Content

Our website may contain links to third-party websites for your convenience (such as manufacturer datasheets, partners, or affiliates).
We are not responsible for:

  • The accuracy or reliability of third-party content.
  • Any damages or losses resulting from visiting external sites.

Visiting any linked website is at your own risk.


7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
By using our site, you agree to the data practices described in that policy.


8. Limitation of Liability

Citadol Chemicals, its directors, employees, and partners shall not be held liable for any:

  • Direct, indirect, or consequential damages;
  • Loss of profits, data, or goodwill;
  • Resulting from use or inability to use the website, or reliance on its information.

We do not guarantee uninterrupted or error-free access to the website.


9. Indemnification

You agree to indemnify and hold harmless Citadol Chemicals from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.


10. Termination

We may suspend or terminate your access to the website at any time, without notice, if we believe you have violated these Terms or engaged in unlawful activity.


11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Kenya. Any disputes shall be resolved in the competent courts located in Nairobi, Kenya.


12. Changes to These Terms

We may update or revise these Terms and Conditions from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Continued use of the site after any changes means you accept those updates.


13. Contact Us

For questions or clarifications regarding these Terms, please contact us:

Citadol Chemicals
📧 Email: info@citadolchemicals.com
🌐 Website: www.citadolchemicals.com
📍 Address: Nairobi, Kenya